Warranty Policy

Our #1 goal is to keep you satisfied with your Observer Tools product. 

Lifetime Craftsmanship Warranty 
If your product ever has an issue that is our fault such as a manufacturing defect, we will replace your product at no cost to you (except a return shipping and processing fee) for life. The replacement products are covered for by our Lifetime Craftsmanship Warranty as well.

Warranty Exclusions
The Observer Tools warranty policies do not apply if the product has been modified or has been damaged by improper use.  

Superseding Warranty for Certain Customer Contracts
Certain customer contracts may specify a product warranty that supersedes the above consumer warranty.

 

Warranty is not transferrable. Qualification for this coverage is at Observer Tools sole discretion and may require pictures of and/or the actual products to review and approve a new product. For questions about our warranty policy, please Contact Us.

 

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