Warranty Policy

Our #1 goal is to keep you satisfied with your Observer Tools product. 

LIFETIME CRAFTSMANSHIP WARRANTY: If your product ever has an issue that is our fault such as a manufacturing defect, we will replace your product at no cost to you (except a return shipping and processing fee) for life. The replacement products are covered for by our Lifetime Craftsmanship Warranty as well.

WARRANTY EXCLUSIONS: The Observer Tools warranty policies do not apply if the product has been modified or has been damaged by improper use.  

SUSPERSEDING WARRANTY FOR CERTAIN CUSTOMER CONTRACTS: Certain customer contracts may specify a product warranty that supersedes the above consumer warranty.

 

Warranty is not transferrable. Qualification for this coverage is at Observer Tools sole discretion and may require pictures of and/or the actual products to review and approve a new product. For questions about our warranty policy, please Contact Us.

 

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