Warranty Policy

Our #1 goal is to keep you satisfied with your Observer Tools product. 

LIFETIME CRAFTSMANSHIP WARRANTY: If your product ever has an issue that is our fault, such as a manufacturing defect, we will replace your product at no cost to you (except a return shipping and processing fee) for life. Should the product be discontinued, it will be replaced with an item of equal value. The replacement products are covered for by our Lifetime Craftsmanship Warranty as well.  The warranty does not cover: improper handling, wear and tear, accidents, excessive water damage, battery life or bulb life.

WARRANTY EXCLUSIONS: The Observer Tools warranty policies do not apply if the product has been modified or has been damaged by improper use.  

SUSPERSEDING WARRANTY FOR CERTAIN CUSTOMER CONTRACTS: Certain customer contracts may specify a product warranty that supersedes the above consumer warranty.

 

Warranty is not transferrable. Qualification for this coverage is at Observer Tools sole discretion and may require pictures of and/or the actual products to review and approve a new product. For questions about our warranty policy, please Contact Us.

 

Extra 10% OFF

Hey there, just popping up to let you know that you can earn an extra 10% OFF your purchase by signing up for our email list today. And don't worry, we'll keep the emails to a minimum - just sales, new releases and blog posts.